Near.Biz is a technology provider that enables independent service providers provide services based on service packages. The service providers maintain their profiles, prices, and project data using Near.Biz technology.
Near.Biz provides on-line confirmed bookings for service professionals to all the regions we serve. Our bookings are processed securely and in real time. Our team are skilled in technology and use community organizing skills to facilitate an efficient storage of information between users and service professionals. We use this unique capability to ensure that your service projects are greatly simplified.
For users and service professionals of our booking site we strive for the following.
Provide an efficient on-line booking service for independent service professionals and all related products.
Near.Biz commits to offering secure confirmed on-line reservations and to making every effort to ensure that each booking is received by our offices and partners and that you receive the service you have booked in the service package you requested.
Accurately describe and present service professionals and other services featured on the site.
Near.Biz will strive to ensure that information presented on the site is accurate and up-to-date. This includes photographs, prices, and availability. Any inaccuracies reported will also be corrected in a reasonable timeframe via internal audit mechanisms and external feedback. Where the inaccuracy is from the service professional’s description we will work with them to correct it.
Respond in a pleasant and timely manner to customer queries and complaints.
Near.Biz commits to providing the highest level of customer satisfaction and to responding to your queries and complaints within a reasonable time frame.
Provide relevant, and expert reviewed content and resources on our web site to help with your service projects.
Near.Biz will strive to provide service professionals and service related content and resources that are useful for our users and independent buyers including Industry Publications, Newsletters and Installation Guides.
Manage customer data within the guidelines of US Data Protection Laws and to complying with Customer Privacy regulations.
Near.Biz commits to following data protection guidelines in terms of the storage and use of customer data gathered through Near.Biz or partner sites.
Operate in a fair and open manner in all dealings with users and service professionals in the industry.
Near.Biz commits to being courteous and helpful in all dealings with all service professionals and managers that we interact with. Near.Biz will always be open about criteria used to define a product, the positioning criteria on the website and systems and procedures for determining ratings and reviews published on the Near.Biz site. This criteria will always be made available upon request.
Customer Data Privacy
Near.Biz respects and protect your right to privacy in relation to your interactions with this website and ensures that the data we collect will be used solely for the purpose of executing business with you and ensuring your complete satisfaction.
Information collected on Near.Biz systems are required to process your order
For us to process an order for you, we require some information from you. This includes your name, phone number, email address, service address and other information specified in our online process. We use a reputed third party payment provider to collect the payment on your order and for that they may require payment information in the form of a credit or debit card, or e-check from you. Your order is only processed upon a guaranteed authorization of the payment. Near.Biz never holds any payment information in our database.
Who sees your information
We are required to pass on all or part of your information to the service professionals and their managers to execute the order and provide you with the service. These service professionals and their companies are either directly contracted by us or are operated and run by a partner company. These partner networks include businesses we may use to provide service professionals, provide services, or other enablement in the performance of the server. We require these businesses to operate within the framework detailed here.
All sensitive information exchanged between your computer and our site is encrypted using SSL. Our SSL Cert. is provided by Comodo’s industry standard techniques that ensures that your information is transmitted securely and is safe from third parties.
You should be aware that where you link to another web site from this web site, that Near.Biz has no control over that other web site. Accordingly, Near.Biz cannot guarantee that the controller of that web site will respect your privacy in the same manner as Near.Biz.
How we use your information
We only use your email address and mobile number for sending you information about your order or to contact you for any reason directly linked to your order, or occasionally to inform you of new features on Near.Biz.
You will always retain the right to request a copy of the information which we hold about you and to have inaccuracies in the information corrected.
On occasions, we may supply statistics about our customers to third-parties such as suppliers or other agents. These statistics never contain personally identifying information.
We require you to make a payment guarantee at the time of your order. This payment becomes a part of the payment for the service package offered in the order. All taxes that apply to the transaction are also collected at the time of booking and nothing is due to the professional.
Limits of Liability
Near.Biz is a technology provider and provides technology tools, data storage, and transaction systems to operate the service packages offered on the near.biz systems. Compliance with and adherence to the principle of the service packages is the responsibility of the service professional, near.biz’s liability is limited to the efficient exchange of information between the user and service provider for the service timeframe contracted on near.biz. It is absolutely essential for the service to be covered under our Terms of Service that the work be conducted within the timeframe of the contracted booking.
NEAR.BIZ, ITS DIRECTORS, EMPLOYEES, SERVANTS AND AGENTS, AFFILIATES OR OTHER REPRESENTATIVES AND THEIR RESPECTIVE PARENT AND SUBSIDIARY COMPANIES SHALL NOT BE LIABLE IN RESPECT OF ANY CLAIMS, EMERGENCIES, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, EXPENSES INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEY FEES AND COSTS OF PROCEEDINGS ARISING OUT OF OR IN CONNECTION WITH THE USE AND/OR DISSEMINATION OF PERSONAL OR SERVICE RELATED INFORMATION RELATING TO YOU IN ACCORDANCE WITH THIS TERMS OF SERVICE AND YOUR CONSENT.
Use of Near.Biz systems constitutes an acceptance of the above terms.
The leadership team at Near.Biz
policy updated 8/23/2016