Terms of Service
Effective Date: February 22, 2024
Last Updated: September 23, 2025
1. Overview
Near.Biz (“we,” “us,” or “our”) provides an online platform that connects users—both service providers (“Pros”) and customers (“Customers”)—for booking and delivering service packages. These Terms of Service (“TOS”) apply to your access and use of our services.
As part of our commitment, Near.Biz is built on Trust & Safety. We pre-screen Pros, verify orders, and enforce transparent pricing practices. Please see our dedicated Trust & Safety Policy for details.
2. Platform Services
Booking & Scheduling
We provide a secure, real-time booking engine for Pros to manage profiles, pricing, and project data, and for Customers to request and confirm service orders.
Service Descriptions
We strive to ensure accuracy in all descriptions, images, pricing, and availability. Reported errors will be corrected promptly.
Customer Support
We aim to respond courteously and efficiently to inquiries or complaints.
Content & Resources
We offer expert-reviewed guides, industry-related content, and newsletter materials for user assistance and education.
Trust & Safety Assurances
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Pre-Screened Service Professionals – Pros are verified individuals or companies, informed of the service scope and address before arrival.
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Verified Orders – Orders are screened for address, customer identity, and payment guarantee. Customer details are shared with Pros only for the duration of the order.
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Transparent Pricing – The price shown at checkout is the final price unless you authorize a change in writing. No hidden fees, bait-and-switch tactics, or exploitative charges are allowed.
3. User Accounts & Data Privacy
Data Collection
We collect essential information including names, contact details, service addresses, and payment info (via our third-party processor). We do not store full payment data.
Data Use
We use your information strictly to fulfill and manage bookings and keep you informed about your orders and platform updates.
Data Sharing
We share necessary details with Pros and authorized partners solely to fulfill service bookings.
Your Rights
You may request access, correction, or deletion of your personal data at any time in line with U.S. data protection guidelines.
4. Payments & Fees
Advance Payment
A payment guarantee, including applicable taxes, is required at booking. No additional charges are due at the time of service unless you provide written consent.
Payment Processor
Payments are authorized through a reputable third-party service; Near.Biz does not retain complete payment details.
5. Security & Third-Party Links
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All sensitive information transmitted to and from our site is encrypted via SSL.
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We are not responsible for content or practices on any third-party site linked from Near.Biz.
6. Liability & Disclaimers
Platform Role
Near.Biz is a technology facilitator; we are not responsible for the actual service outcomes or the Pros’ performance.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages related to service performance or data sharing, except where required by law.
7. Changes to Terms
We may update these TOS at any time. Continued use of the platform implies acceptance of the revised terms. We recommend reviewing this TOS periodically for updates.
8. Agreement
By creating an account or completing a booking, you agree to these Terms. If you disagree, please discontinue use of Near.Biz.
9. Contact Us
For questions or requests regarding these Terms or your data:
Email: customercare@near.biz
Phone: (650) 200-1911
Near.Biz (Rahmat Int’l, Inc., California Corp #2842672)